Dear ROAM MLS Members,
Over the past several years, ROAM has achieved success in merging data, rules, and technology platforms across five local associations. Still, the feedback from brokers, agents, and local MLS committees indicates the current multi-platform environment is too slow to evolve, too complex, and inefficient to support at the level our members deserve.
After extensive evaluation, the ROAM Board of Managers has made the decision to unify ROAM MLS operations into a single, new statewide instance of the Flex MLS platform for all ROAM users, with a targeted launch in Q4 2026.
This decision and the impact upon brokers and agents were not taken lightly. Flex was selected as the MLS technology platform, only after extensive input and testing by the ROAM Operations Committee, local MLS committees, and staff. This change is essential to ensure long-term stability, innovation, and value for our members.
What is changing
- ROAM will launch a unified MLS platform, built specifically for ROAM by Flex MLS.
- ROAM will retire the existing Matrix, Paragon, and legacy Flex platforms.
- Members will be converted to the new platform with their listings, contacts, and saved searches.
- The Clareity dashboard will be retired.
What is not changing
- All ancillary services will remain in place, including Cloud CMA, ShowingTime, lockboxes, RentSpree, RPR, and other current tools.
- Local support remains local.
- Association-specific fees are unchanged as part of this announcement.
Additional details regarding this announcement are available at roammls.org/flex. You may bookmark this page as a resource for the latest updates and information.
ROAM exists to make the market work—and to make it work better for the professionals who rely on it every day. We appreciate your engagement and partnership as we move forward together.
Sincerely,
The ROAM MLS Board of Managers
